PRIVATE PATIENTS

  • HICAPS is available for on-the-spot Private Health Fund claiming
    • Rebate will depend upon the Private Health Fund and the patient’s level of extras cover
    • Patients are recommended to contact their Private Health Fund to confirm whether they are covered for Physiotherapy or Exercise Physiology services prior to attending appointments
  • Gap payment via:
    • Cash
    • Cheque
    • EFTPOS – all cards accepted
  • Immediate payment at the conclusion of appointments is appreciated

 

HOME VISITS

  • HICAPS not available
    • Due to the mobile nature of the services provided, BodyPlus Physiotherapy practitioners are unable to carry HICAPS machines, making on-the-spot claiming impossible
    • Patients may submit invoices for Physiotherapy and Exercise Physiology services to their Private Health Fund for possible rebate
  • Full payment via:
    • Cash
    • Cheque
    • Direct Deposit – all invoices must be paid in full within 14 days of issue
  • Immediate payment at the conclusion of appointments is appreciated
  • In order to supply services to widespread regions of Adelaide, some areas will attract a small premium for travel costs.  Please contact us for more information on pricing

 

MEDICARE

  • Medicare Enhanced Primary Care (EPC) Referrals
    • Medicare rebates are available for eligible patients with chronic conditions and complex care needs on a referral from their GP
    • Medicare rebates are available for a maximum of five (5) services per patient each calendar year across accepted allied health services
    • BodyPlus Physiotherapy BULK BILLS all patients to whom services are provided under an EPC Referral, meaning NO GAP IS PAYABLE
    • Should Medicare refuse to pay for any treatment, payment of outstanding invoices will be the patient’s responsibility

 

DEPARTMENT OF VETERANS’ AFFAIRS (DVA)

  • DVA Health Cards (Gold and White) are accepted as payment upon a GP referral
  • A GP referral is required each calendar year before services can be provided

 

WORKCOVER & THIRD PARTY INSURANCE

  • Patients who have sustained an injury either at work or in a motor vehicle accident can receive services funded by either WorkCover or the Insurance Company managing the original claim
  • Patients must be issued with a claim number; provide up to date medical certificates from their GP throughout the course of their treatment; and have prior approval for treatment issued by their Case Officer for services to be provided
  • Should the Insurer refuse to pay for treatment, payment of outstanding invoices will be the patient’s responsibility
  • Should a patient cancel their appointment within 24 hours, a fee will apply, payment of which will be the patient’s responsibility, NOT the Insurer’s
  • Should a patient not attend their scheduled appointment, without prior notification, FULL FEE payment will be the responsibility of the patient, NOT the insurer